Get help faster
When you contact support about a problem, please include:
- Your gym name and the phone number registered with Gymsinq
- What you were trying to do, and what happened instead
- A screenshot of the screen or error message, if you can
What we can help with
- Getting started: setting up your gym, adding members, staff and fee packages
- Fees and memberships: recording payments and checking active or expired memberships
- Attendance: daily member and staff attendance, including fingerprint attendance
- Staff and salaries: adding trainers, staff attendance and salary records
- Reports: understanding your income, expenses and profit or loss dashboard
- Billing: questions about your Gymsinq plan and payments
Need a new feature?
Tell us what your gym needs using the feature request form. Our team reviews every request and replies on WhatsApp.